Terms
Terms
portonOS is a workspace for your company. Built for small portfolios, not 10,000-unit enterprises. It is not a public marketplace and not a pay-per-lead board.
Price
The workspace is billed once a year. There is no onboarding fee. The price, the properties included, and the $18 a year for each property past that are on the pricing page. Core's first year is 3 months at $25 and 9 months at $99. After that, Core is the regular annual price.
30-day refund
Billed once a year. Cancel in the workspace within 30 days of the invoice and we refund it. After that, cancel before the next annual invoice and you are not billed again. The refund is that workspace invoice. It goes back through the payment processor to the card that paid it.
The 30 days start when that invoice is paid. Cancel from Billing in the workspace. You can leave a reason. The reason is optional.
Inside the 30 days, the invoice is refunded and the workspace closes. After 30 days, the workspace stays open until the renewal date and then closes. It is not billed again, and that invoice is not refunded.
What the refund does not cover
Applicant screening is the screening partner's price, passed through, per adult. Card processing on a vendor invoice is the payment processor's rate, passed through. Those charges are not part of the workspace refund.
Your records
Canceling does not delete the homes, owners, vendors, or work already in the workspace. The records stay until the workspace closes.
A sample workspace
The demo and the read-only peek are sample data. They are not billed, and canceling one does not refund anything.

